Shipping Policy

Last Updated: 20 September 2026 (Effective: 7 July 2026)

Welcome to Aysire. Every order ships from a warehouse inside the United States to an address in the United States, with a tracking number and at no shipping charge.

By placing an order on aysire.com, you agree to the terms outlined below.

1. Order Processing Time

Before your order enters the shipping transit network, it undergoes a strict quality control and preparation process.

  • Standard Processing: All orders are processed and dispatched within 1–3 business days (excluding weekends and public holidays).
  • Order Confirmation: Once your payment is successfully authorized, you will receive an official Order Confirmation email. Processing times begin on the next business day following this confirmation.
  • Peak Seasons: During high-volume periods, holidays, or exclusive collection launches, processing times may extend up to 5 business days.

2. Shipping Cost, Destination & Delivery Time

  • Destination: United States only. We do not ship to other countries at this time.
  • Shipping Cost: Free on every order, with no minimum order value. The service is Tracked Standard Shipping.
  • Transit Time: 2–4 business days after dispatch.
  • Estimated Delivery: 3–7 business days from your order confirmation: 1–3 business days of processing plus 2–4 business days in transit.

3. No Customs Duties or Import Fees

Your parcel travels from a United States warehouse to a United States address and never crosses a border. No customs duties, import taxes or courier brokerage fees are collected on delivery. The total shown at checkout is the total you pay.

4. End-to-End Order Tracking

  • An automated Shipping Confirmation Email containing your unique Tracking Number and a direct tracking link will be sent to you once your parcel is dispatched.
  • Please allow 24–48 hours for the carrier to update the initial tracking status online.

5. Address Accuracy & Customer Responsibility

To guarantee successful delivery, buyers must provide a complete, accurate, and valid shipping address at the time of checkout.

  • Incomplete Information: Aysire is not legally or financially liable for failed deliveries, returned parcels, or lost packages resulting from incorrect, obsolete, or incomplete address details provided by the customer.
  • Reshipping Costs: If a parcel is returned to our logistics hub due to an address error or failure to collect the package after a courier notification, the customer will be responsible for the actual reshipping fees required to dispatch the item a second time.

6. Lost, Damaged, or Delayed Shipments

  • Delayed Packages: If your shipment experiences a transit delay exceeding 5 business days beyond our maximum estimated delivery window, please reach out to our support team so we can initiate an official inquiry with the carrier.
  • Damaged Items: If your package arrives visibly damaged, please take clear photographs of the outer packaging and the contents. Contact us within 7 days of delivery to initiate a replacement or refund claim.

7. Pre-Orders & Split Shipments

If your cart contains a combination of in-stock items and pre-order products, your entire order will typically be consolidated and shipped together once the pre-order inventory becomes available. If you prefer a split-shipment, please contact our customer service team (additional shipping charges may apply).

8. Contact & Corporate Identity

For any logistical compliance inquiries or tracking assistance, our support specialists are ready to help.

  • Company: Aysire Ltd
  • Support Email: support@aysire.com
  • Response Time: Within 48 hours on business days.