Shipping Policy
Last updated: October 2025
Operated by Aysire Ltd.
124 City Road, Office 403, London EC1V 2NX, United Kingdom
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1. Order Processing Time
All orders are processed within **1–3 business days** after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that processing times may be longer during holidays or new collection launches.
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2. Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected delivery method.
You will see the total shipping fee before completing your order.
Estimated delivery times:
- **United Kingdom:** 2–5 business days
- **European Union:** 5–7 business days
- **International (outside Europe):** 7-10 business days
Please note that these are estimated times and may vary due to customs or carrier delays.
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3. International Shipping
We currently ship worldwide.
International orders may be subject to import duties, customs taxes, or additional charges imposed by your local government.
These fees are the customer’s responsibility and are not included in the product or shipping price.
We are not responsible for delays caused by customs clearance procedures.
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4. Order Tracking
Once your order is shipped, you will receive an email with a **tracking number** and a link to track your parcel online.
If you do not receive your tracking information within 3 business days, please contact us at **info@aysire.com**.
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5. Incorrect Address or Delivery Issues
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.
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6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within **7 days of delivery** at **support@aysire.com**.
We will work with the carrier to resolve the issue and, if applicable, send a replacement or issue a refund.
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7. Pre-Orders
If your order includes pre-order items, please note that shipping will occur once all items are available.
We may ship items separately upon request; additional shipping costs may apply.
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8. Contact Us
For any questions or concerns about your order or our shipping policy, please contact:
Aysire Ltd
📍 124 City Road, Office 403, London EC1V 2NX, United Kingdom
✉️ info@aysire.com